SPECIAL ISSUE 1 2017

INTERGENERATIONAL KNOWLEDGE MANAGEMENT

PRESENTATION

• Presentation (Pp. 10-11)

STUDIES

• Klaus North

KNOWLEDGE MANAGEMENT IN THE PUBLIC SECTOR (Pp. 16-27)

• David Clutterbuck

THE MAKING OF MENTORING (Pp. 28-41)

• Joaquín Gairín Sallán

CREACIÓN Y GESTIÓN DEL CONOCIMIENTO INTERGENERACIONAL. REFLEXIONES Y PROPUESTAS (Pp. 42-59)

• Mikel Gorriti Bontigui

ANALISIS COGNITIVO DE TAREAS (ACT). GESTIÓN DE CONOCIMIENTO EN LA ADMINISTRACIÓN GENERAL DEL PAÍS VASCO (AGPV) (Pp. 60-69)

INNOVATION AND GOOD PRACTICE

• Karl-Heinz Wanninger; Frank Fleschner KNOWLEDGE TRANSFER AND START INTO KNOWLEDGE MANAGEMENT IN THE ADMINISTRATION OF BERLIN (Pp. 72-78)

• Anabela Horta; Isabella Mader; Sonja Sattelberger-Socher; Patricia Schultz; Ulla Weinke

Wien mags wissen – ‘Vienna likes to know’ – ‘A Viena le gusta saber’

KNOWLEDGE MANAGEMENT STRATEGY OF A ‘CITY OF KNOWLEDGE’: FROM THE PROJECT ORDER TO IMPLEMENTATION

(Pp. 80-89)

• Carlos Suso Llamas INICIATIVA MENTOR (Pp. 90-104)

• John Murphy

CASES FROM THE UK CIVIL SERVICE (Pp. 106-109)

INTERVIEW

• Andres Zearreta (Pp. 110-117) Deputy Minister for Civil Service of the Basque Government (Interviewer: Miel A. Elustondo – Zaldi Ero)

SELECTED BIBLIOGRAPHY

• Bibliography (Pp. 120-125)