Urgent medical care is available to all citizens national or foreign, legally registered or not. However to have the right to full access, an Individual Health Card (TIS) or a Provisional Health Card is required.

If patients do not hold either card, they may also receive free health care from the basque health centres. In this case they must fill in a questionnaire after treatment.

Urgent medical assistance timetables

Within the normal timetable, from 08:00 h to 20:00 h, health centres have a substitute doctor for emergency cases.

Outside this timetable and on Saturdays and holidays you should go to the Continuous Care Unit (PAC) or to the hospitals.

The toll a free telephone number 112 is also available where each emergency will be assessed and appropriate instructions will be given.